Are you wondering...
"Resilience is all about relationships." - Martin Seligman
In a world characterized by skills shortages, digitalization, AI, and constant change, it is not processes or tools that make us strong – it is relationships.
Connectedness is the foundation of resilience.
It determines whether people drift apart or grow closer together in times of crisis.
What makes us human – our ability to form genuine connections – will be our most valuable asset in the future.
Relationships are the gold of the future.
That is why it is crucial to nurture our ability to form relationships: it strengthens us, makes teams resilient, and keeps organizations on track even in uncertain times.
My approach “Strength through Connection” shows how self-leadership, relationships, and culture intertwine—thus creating the basis for sustainable performance, healthy collaboration, and future-proof organizations.

Hi, I am Birgit, your guide to more resilience.
My experience in the international hotel industry has shown me time and again how important genuine connection is – to myself and to others.
Being connected to myself means knowing my needs, limits, strengths, and sources of energy—in order to develop a STRONG ME.
Being connected to each other means cultivating appreciation, trust, and openness in order to explore strengths and resources together—and thus enable a STRONG US.
This connection helps us to regain our strength from stressful situations, to tackle challenges more confidently and to celebrate successes.
Being able to contribute my more than two decades of cultural work, leadership, and training experience to accompany you and your team on this adventure toward greater connectedness and resilience is the wind in my sails.
Those who create unforgettable customer experiences every day deserve experiences that inspire, empower, and advance them.
Humorous.
"Humour is the lifebelt on the river of life."
I think, Wilhelm Raabe was right. Humour relieves tension, lifts the mood and opens the door to more difficult topics.
Fun allowed!
Lively.
For me, being alive means experiencing life with all my senses.
This also includes curiosity, energy, and the shared exchange of knowledge and experiences.
From life, for life.
Moving.
Physical exercise helps to get your mind moving.
Whether outdoors, indoors, or online, my formats get you moving—during the event and afterwards.
From experience to result.
Those who create unforgettable customer experiences every day deserve an unforgettable training experience.
“Humour is the lifebelt on the river of life.”
I think, Wilhelm Raabe was right. Humor relieves tension, lifts the mood, and helps make difficult topics easier to approach.
It should be fun!
For me, being alive means learning with all your senses.
This also includes curiosity, drive, and the shared exchange of knowledge and experience.
From life for life.
Physical exercise helps to get your mind moving.
Whether outdoors, indoors, or online—my learning experiences get me moving—during training and afterwards.
From experience to results.
I would be happy to support you and your team in the following areas
Leadership and interpersonal skills
In connection with each other
- Leading with emotional and relational intelligence
- Psychological safety
- Trust-based team culture
- conflict management skills
- Constructive communication
- feedback culture
- Co-creation and shared responsibility within the team
Self-management and individual resilience
In connection with myself
- Mental strength
- Emotional self-regulation
- Value-oriented self-management and decision-making skills
- Energy & Stress Management
- Ambiguity tolerance & self-efficacy
- Reflective ability and self-awareness
Culture and framework conditions
Enabling connection
- Structures, processes, and management principles
- A sustainable work culture – meaningful, participatory, human.
- Values, vision, and purpose
- Netzwerke, Communities, Peer-Learning
Formats that move:
Facilitation & Consulting
In person or online. Interactive and experience-based, tailored to your needs.
Outdoor & adventure formats
Experience-oriented team events – whether on the rock or in the forest – changing perspectives guaranteed!
Keynotes & Impulse
Inspiring, insightful, moving.
Ideal for conferences, team or company events.
Coaching
Individual support in person or online for sustainable development.
In other words
Gerade in unseren digitalen Formaten erhalten wir viel positives Feedback zur Atmosphäre, internen Vernetzung und zum Praxisbezug. In unserer Zusammenarbeit schätze ich ihre wertschätzende, offene Art und die unkomplizierte Abstimmung. Birgit denkt mit, hinterfragt den Status Quo und ist immer lösungsorientiert.Robin Boom, Head of HR Hotel International, DERTOUR Group
Personally, the training sessions helped me greatly to develop my personality as a manager and to motivate my team members using the techniques I learned, encouraging them to perform at their best in a “playful” way.Matthias F., Frankfurt
Birgit Baldauf enriched our annual meeting with an entertaining and inspiring keynote speech. She is highly recommended as a speaker, has her heart in the right place, and is passionate about her favorite topic: resilience. Frank Mesterharm, Vorstand Finance & Friends
Dear Birgit, thank you for your wonderful support! From the rat race back to mindfulness and joy. I felt that you accompanied me with great empathy. Christiane P., Mannheim
I was able to put your pragmatic tips for preparing presentations to good use. With you by my side, challenges become manageable! Christiane, Mannheim
Birgit has developed a very valuable and intensive 2-day training module for all our employees, focusing on guest recognition, service excellence, and team building. The training module has proven to be a great success, with unprecedented results in guest satisfaction afterwards. Till Raymond-Westheuser, General Manager, Düsseldorf
Birgit ist sehr flexibel und versteht es, sich auf unterschiedliche Zielgruppen, Hierarchieebenen und Kulturen einzustellen – egal ob im Präsenzformat oder online.Robin Boom, Head of HR Hotel International, DERTOUR Group
Her deep understanding of luxury gastronomy, her personal commitment, coupled with her great empathy, made her creative efforts the perfect contribution to achieving our ambitious goal of repositioning THE WELLEM in the local luxury gastronomy market in Düsseldorf. Till Raymond-Westheuser, General Manager, Düsseldorf
Hardly any other trainer I have known so far understands how to engage with their participants so intensively and in such a short time. All training sessions are always conducted on an equal footing and—thanks to Birgit's practical approach—can be implemented quickly and effectively. Matthias F., Frankfurt
Ich kann Birgit Baldauf uneingeschränkt weiterempfehlen. Ihre langjährige Erfahrung in der Hotellerie spürt man: praxisnah, lebendig und mit einem feinen Gespür für die Bedürfnisse der Teilnehmenden. Besonders beeindruckend finde ich ihre Fähigkeit, Menschen zu begeistern – ihre Sessions sind interaktiv, mitreißend und stets auf Augenhöhe.Robin Boom, Head of HR Hotel International, DERTOUR Group
FAQ
Most of my offerings can be conducted both online and in person. As a fan of genuine connection, I certainly prefer to deliver in person. However, sometimes online formats are a better fit – for example, if your team works in different locations around the world. Let’s explore together which format suits you best.
Whether we go into the forest together and do mindfulness and relaxation exercises there, or your team tests its resilience on the rocks or the climbing wall—it all depends on your needs and wishes.
But no matter what we do together, you are in safe hands. For all outdoor activities I cooperate with the wonderful team from rauswärts.
Resilience is a continuous development process and can vary depending on the situation, context, or personal state. Moreover, resilience is not a fixed measure but consists of various factors. Therefore, an assessment makes little sense, as it can only represent a snapshot. Instead, it’s more helpful to develop an awareness of one’s own resilience and to repeatedly conduct a self-assessment.